Effective Date: June 11, 2024 Last Updated: August 1, 2024

Introduction and Overview

Welcome to Coyote Creek Outdoors’s (“Coyote Creek Outdoors,” “us,” “we,” or “our”) website. This Privacy Policy applies to your use of our website (www.coyotecreek.com), our mobile applications, blogs, social media pages, online portals, and any other information we collect online and offline (together, our “Service”). At Coyote Creek Outdoors, we are committed to maintaining the trust and confidence of our customers and website visitors. We want you to know that we take your privacy and the confidentiality of your personal information seriously. In this Privacy Policy, we provide information on when and why we collect your personal information, how we use it, the conditions under which we may disclose it to others, and how we keep your information secure. We also advise you about the choices you may have concerning the data we collect. Please read our Privacy Policy carefully before using the Service. By using the Service or otherwise providing Personal Information to us, you agree to and consent to Coyote Creek Outdoors’s data collection, use, and disclosure practices, as described in this aforementioned Privacy Policy.  If you do not agree, please discontinue use of the Service. We at Coyote Creek Outdoors, operated by Matt Boeshore, Chief Operating Officer (“Coyote Creek Outdoors”), respect your privacy and value the relationship we have with you. Your visit to this website is subject to this Privacy Policy and its Terms and Conditions. This Privacy Policy describes the types of personal information we collect at Coyote Creek Outdoors, (the “Site“), how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of this information as well as how you may reach us to update your contact information, remove your name from our mailing list, or ask us any questions you may have about our use of your personal information. This policy also explains how you may elect to stop receiving communications about our products and services. * Please note that this Privacy Policy governs only information provided to Coyote Creek Outdoors. If you link to another website from this site, you are subject to the privacy policy applicable to that website, and we suggest that you consult such privacy policy.

1. Personal Information We Collect, Why We Collect It, and How We Use It

As used herein, “Personal Information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you.  Personal information does not include information that is publicly available, de-identified, or aggregated. You may choose to provide us with personal information when you visit our Site. For example, if you decide to complete an online survey, access our Buildertrend online portal, complete a user registration form, or make a purchase, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group and gender. If you decide to place an order, we will also need to know your billing address, credit card number, and expiration date. To protect your personal information, users registering at the Site must also enter a username/email address and password. If you would prefer that we not collect any personal information from you, please do not provide us with any such information. Coyote Creek Outdoors does not ask you to provide, and we do not knowingly collect, any special categories of Personal Information from you, including Personal Data that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, or personal data concerning your health or data concerning your sex life or sexual orientation or history of criminal convictions.

CATEGORY OF PERSONAL INFORMATION	EXAMPLES	PURPOSE(S) FOR COLLECTION
Identifiers	Name, title, alias, postal address, phone number, email address, online identifier or username and password for our services; IP address, mobile device identifiers, signature, and social media usernames	To allow you to participate in the features we offer To process your orders and any returns/refunds To consider applications for financing with us To maintain your accounts with us To communicate with you, including about our products and services, your orders, updates to our terms and policies, and to obtain your feedback To send you marketing materials and advertisements To allow you to participate in promotions, including sweepstakes, contests, coupons, rebates, and rewards programs Auditing, research and analysis, to maintain and improve our services, and for any other internal business purposes To detect and prevent fraud against you and/or us
Other Identifiers and Personal Records	Driver‘s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or other financial information Please note that additional or different terms may apply when you finance through other parties for purchases with us.	To allow you to participate in the features we offer To process your orders and any returns/refunds To consider applications for financing with us To maintain your accounts with us To recognize you when you use our Service To show you relevant ads while you browse the internet or use social media To allow you to participate in promotions, including sweepstakes, contests, coupons, rebates, and rewards programs Auditing, research and analysis, to maintain and improve our services, and for any other internal business purposes To detect and prevent fraud against you and/or us
Commercial Information	Products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies, communication channel preferences, coupon and loyalty program usage, information from surveys, promotions, and product reviews	To allow you to participate in the features we offer on the Service To process your orders and any returns/refunds To consider applications for financing with us To provide you with appropriate products, services, and recommendations To help you find relevant products more quickly To tailor our communications to you To provide customer service and support To allow you to participate in promotions, including sweepstakes, contests, coupons, rebates, and rewards programs To improve the Service, and our products, services, marketing, and advertising materials for you Auditing, research, and analysis, to maintain and improve the Service, and for any other internal business purposes To detect and prevent fraud against you and/or us
Demographic Information	Age, birth date, gender, marital status	To allow you to participate in the features we offer on the Service To process your orders and any returns/refunds To send you relevant marketing materials and advertisements To tailor our communications to you To improve the Service, and our products, services, marketing, and advertising Auditing, research, and analysis to maintain and improve the Service — and for any other internal business purposes To detect and prevent fraud against you and/or us
Internet or Other Electronic Network Activity Information	Browser type and language, operating system, internet or mobile network provider, website access time, duration of visit, referring website address, browsing and search history on our websites, web pages viewed immediately before and after our websites, information related to your interactions with our websites, blogs, social media pages, emails, online chat, text message communications, and advertisements	To allow you to participate in the features we offer on the Service To facilitate, manage, personalize, and improve your website or app experience To provide you with appropriate products, services, and recommendations To show you relevant ads while you browse the internet or use social media To improve the Service, and our products, services, marketing and advertising To allow you to participate in promotions, including sweepstakes, contests, coupons, rebates, and rewards programs Auditing, research, and analysis to maintain and improve the Service — and for any other internal business purposes To detect and prevent fraud against you and/or us
Geolocation Data	Your physical location based on information you provide directly or information inferred from your IP address	To allow you to participate in the features we offer on the Service To process your orders and any returns/refunds To consider applications for financing with us Auditing, research, and analysis, to maintain and improve the Service — and for any other internal business purposes
Audio, electronic, visual, olfactory, or similar information	Photos or video you provide, audio data collected when you call our customer service numbers, and closed circuit TV or other video recordings (for example, through video conferencing)	To help you select appropriate products for your home To provide you with customer service To improve our products and services — and the Service
Professional or Employment Information	Information about your occupation, previous positions, salary, and more	To consider applications for financing with us
Communications with Us	The contents of your communications with us via phone, email, text message, chat, or other means (such as survey responses, product reviews, and comments on our blogs or social media pages)	To communicate with you, including about our products and services, and your orders, to provide answers to your questions, and to obtain your feedback To provide customer service and support To improve the Service, and our products, services, marketing, and advertising To allow you to participate in promotions, including sweepstakes, contests, coupons, rebates, and rewards programs Auditing, research, and analysis, to maintain and improve the Service — and for any other internal business purposes To detect and prevent fraud against you and/or us
Inferences About You from Any Other Category of Information We Collect	Information reflecting your preferences, characteristics, trends, or attitudes	To provide you with appropriate products, services, and recommendations To improve the Service, and our products, services, marketing, and advertising To provide you with a better website or app experience Auditing, research, and analysis, to maintain and improve the Service — and for any other internal business purposes To detect and prevent fraud against you and/or us

We may also use and disclose information for any purpose if it is publicly available, de-identified, or aggregated with other information so that it can no longer identify you.

2. Use of Personal Information by Coyote Creek Outdoors: How We Collect Your Personal Information

a. Marketing Emails

If you so elect, the information you provide may be used by Coyote Creek Outdoors to create and deliver to you emails such as our newsletters, surveys, or other email messages containing product and event information (“Emails”). If you do elect to receive them and later decide that you would no longer like to receive these Emails, see the Deactivate or Change Your Status section below.

b. Text Messages

If you so elect, you may provide your mobile phone number to receive text message alerts containing product, event, and promotions information (“Text Messages”). There is no fee from Coyote Creek Outdoors to receive Text Messages, however, your mobile service provider may charge you for sending and/or receiving text messages, airtime, and any other standard applicable rates charged by your mobile service provider. If you do elect to receive them and later decide that you would no longer like to receive these Text Messages, see the Deactivate or Change Your Status section below.

c. Communications to Serve You

If you have elected to provide us with your contact information, we may provide you with service-related announcements by email or direct mail concerning the Site. We may also contact you regarding your customer service requests or questions or your order. For example, registered users may receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns, and provide the high level of customer service that Coyote Creek Outdoors offers its customers and that you come to expect.

d. Special Events, Questionnaires, and Surveys

On occasion, Coyote Creek Outdoors may sponsor special events (such as contests, sweepstakes, or other offerings), questionnaires, and surveys. There may be specific rules applicable to these promotions that explain how any personal information provided in the aforementioned special events, questionnaires, and surveys will be processed.  We strongly suggest you review any applicable rules before participating. To the extent any special event, questionnaire, or survey is not subject to specific rules, the processing of personal information is governed by this Privacy Policy for the purposes set forth herein.

3. Technologies That Allow Us to Customize Your Experience on Our Site

We use various technologies to collect information about your visit to our Site and to enhance and customize your experience on our Site. For example, we may collect the numerical Internet Protocol (IP) address identifying your computer or device which may indicate your geographic location. In some instances, we may use these technologies in combination with the personal information you provide on the Site. These technologies may provide a variety of information such as whether you have visited our Site before. They also may enable you to save your preferences. Each technology is explained below.

a. Web Beacons and Tracking Links

Web beacons (also called clear gifs and pixel tags), tracking links, and/or similar technology consist of a few lines of code, and these web beacons are embedded on the pages of our Site. They are tiny graphics embedded invisibly on a webpage or in an email that may be used to deliver or communicate with cookies, to count users who have visited certain pages, and to understand usage patterns. They are often used in combination with cookies (see section “b” for more information on cookies) and are often not visible to the user of the Site. Web beacons may relay information to third parties such as our service providers and may be used to track customer responses to certain advertising, to better target interactive advertising, and to enhance customer support and usability. If you reject our cookies, you will prevent Web beacons from relaying this information about you and may limit your use of some of our Site features.

b. Cookies

The Site uses “cookies” to help you personalize your online experience. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies are small files that a website transfers to your device that enable the website’s — or a third party’s systems — to recognize your device and capture and remember certain information. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of a cookie is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to Coyote Creek Outdoors’s websites, the information you previously provided can be retrieved, so you can easily use the Coyote Creek Outdoors features that you customized. You can accept or decline cookies. Most web browsers automatically accept cookies, but in most cases, you can modify your browser settings to decline cookies if you so prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Coyote Creek Outdoors services or websites you visit. We also use tracking technologies such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service, and how we market our products to you. We may use third-party advertising companies to serve ads when you visit our website. These companies may use non-identifying information (not including your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about goods and services of interest to you. Coyote Creek Outdoors may disclose your Personal Data to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Coyote Creek Outdoors’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Coyote Creek Outdoors about our Services is among the assets transferred.

4. Information We Share and With Whom We Share It

We will not provide your personal information to third parties for their use in marketing their products or services to you without first receiving your consent (except as described in section “a” on Third Parties below). In addition, we do not sell or otherwise disclose personal information about our Site visitors except as described here.

a. Third Parties

We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include credit card companies, data analysis firms, customer support specialists, email vendors, and web hosting companies. Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy. In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party, as is the case with certain events or promotions that are co-sponsored. If you consent, we will share your information with such third party(s) and the information you provide may be used by such third party(s) for their own purposes and in accordance with their own policies.

b. Compliance With Law and Fraud Protection

We may disclose any information we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request. In addition, we may disclose any information when we believe, in our sole discretion, disclosure is necessary or appropriate to prevent physical harm or financial loss. We may also disclose any information when we believe, in our sole discretion, disclosure is necessary or appropriately in connection with suspected or actual illegal activity.

5. Children’s Privacy

The Service here is intended for persons not less than thirteen (13) years of age. If you are under 13, you are not permitted to use the Service and should not send any Personal Information to us. Under the Federal Trade Commission’s (FTC) Children’s Online Privacy Protection Rule (COPPA), we will not provide your personal information to third parties for their use in marketing their products or services to you without your consent, except as described below. In addition, we do not sell or otherwise disclose personal information about our Site visitors except as described here.

6. How We Protect Your Personal Information

We maintain reasonable safeguards for this Site to protect against unauthorized disclosure, use, alteration, or destruction of the personal information you provide on the site. If you have any questions about security at our Site, you can send an email to info@coyotecreektn.com.

7. Your Rights

Applicable data protection laws may provide you with certain rights about our processing of your Personal Data.

• Access and Update: You can review and change your Personal Data by notifying us through the contact information below of any changes or errors in any Personal Data we have about you to ensure that it is complete, accurate, and as current as possible. We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.
• Restrictions: You have the right to restrict our processing of your Personal Data under certain circumstances. In particular, you can request we restrict our use of it if you contest its accuracy, if the processing of your Personal Data is determined to be unlawful, or if we no longer need your Personal Data for processing but we have retained it as permitted by law.
• Portability: To the extent the Personal Data you provide to Coyote Creek Outdoors is processed based on your consent, you have the right to request that we provide you a copy of, or access to, all or part of such Personal Data in structured, commonly used and machine-readable format. You also have the right to request that we transmit this Personal Data to another controller, when technically feasible.
• Withdrawal of Consent: To the extent that our processing of your Personal Data is based on your consent, you may withdraw your consent at any time by closing your account. Withdrawing your consent will not, however, affect the lawfulness of the processing based on your consent before its withdrawal, and will not affect the lawfulness of our continued processing that is based on any other lawful basis for processing your Personal Data.
• Right to be Forgotten: You have the right to request that we delete all of your Personal Data. We will only delete your Personal Data when we no longer have a lawful basis for processing your Personal Data or after a final determination that your Personal Data was unlawfully processed. We may not accommodate a request to erase information if we believe the deletion would violate any law or legal requirement or cause the information to be incorrect. In all other cases, we will retain your Personal Data as outlined in this policy. In addition, we cannot completely delete your Personal Data as some data may rest in previous backups. These will be retained for the periods outlined in our disaster recovery policies.
• Complaints: You have the right to submit a complaint with the applicable supervisory authority in the country or the jurisdiction you live in, the country or jurisdiction you work in, or the country or the jurisdiction where you believe your rights under applicable data protection laws have been violated. However, before doing so, we request that you contact us directly to allow us to work directly with you to resolve any concerns about your privacy.
• How You May Exercise Your Rights: You may exercise any of the above rights by contacting us through any of the methods listed under the “How to Contact Us” section of this Privacy Policy below. If you contact us to exercise any of the foregoing rights, we may ask you for additional information to verify your identity. We reserve the right to limit or deny your request if you have failed to provide sufficient information to verify your identity or to satisfy our legal and business requirements.

8. California Privacy Rights

We may collect personal information about California residents who are afforded additional rights under the California Consumer Privacy Act, Cal. Civ. Code §§ 1798.100 et seq. (the “CCPA”). We do not “Sell” (as defined in the CCPA) your personal information which we have collected or may collect and in the event we will sell your personal information, we will notify you by updating this Website Privacy Policy, and we will provide you with the option of opting out of such “sale”. You, as a California resident, have certain rights regarding your personal information under the CCPA, subject to certain restrictions under applicable laws, including the rights to access your personal information, to delete your personal information, and to opt out of the “sale” of your personal data. You may request any of these by contacting us via email at info@coyotecreektn.com or by physical mail to: Coyote Creek Outdoors, 419 W. McKnight Dr., Murfreesboro, TN 37129, USA. Upon your request, we will verify that you are the person making this request and to do so, we may request identification documents from you.

9. Updates and Changes to Our Privacy Policy

By using our Service, you consent to the terms of this Privacy Policy. We may revise this Privacy Policy from time to time. Your use of our Service indicates your consent to the privacy policy posted at the time of use.  If we decide to change our Privacy Policy, we will post the revised policy here. We suggest that you periodically consult this Privacy Policy. Please find the effective date of the Privacy Policy at the top of this page.

10. How to Contact Us

Coyote Creek Outdoors gives our members the option of contacting us regarding questions, comments, or deactivating from our service so as not to receive future communications from Coyote Creek Outdoors or any other part of our service. We also give our members the option to change their profile and preferences. To contact an employee regarding any of the aforementioned information in the paragraph above, you may:

• Visit the Coyote Creek Outdoors “Home” website page
• Send an email to info@coyotecreektn.com and request to unsubscribe.
• Write to Coyote Creek Outdoors, 419 W. McKnight Dr., Murfreesboro, Tennessee 37129, USA ATTN: Support.
• Call (615) 903-4892, and ask for a member of our team with any other questions you may have.

11. Comments

We have taken great measures to ensure that your visit to our Site is excellent and world-class. As such we have taken these measures to ensure that your privacy is constantly respected. If you have any questions, comments, or concerns about our privacy practices, please do not hesitate to contact us by email at info@coyotecreektn.com.